Enter your Login Id. Example:1234N-JD (1234N = your Customer Id; JD = the initials of your first and last names).
Enter your password. Note: If this is the first time you are logging in to SafeKeeperPLUS.com, type your Login Id for your password. The system will then prompt you to change your password.
Forget your password? Call your local Account Manager to reset your password.
OPTIONAL STEP: For greater speed, click in the box marked TEXT ONLY VERSION.
Click the LOGIN button. Result: The SafeKeeperPLUS.com Main Menu displays.
Make sure your name appears in the upper right corner of the Main Menu page. Example: Welcome, Jane Doe! The underlined blue titles on the left side of the Main Menu page are the main links for the site. Proceed with your order and/or research.
Help is just a quick phone call away:
For help with your specific account, call your local Account Manager.
For technical questions, call 1-800-888-2774, Iron Mountain Systems Support.
For 24-hour ordering, call 1-800-934-FILE, Iron Mountain Corporate Customer Service.
Frequently Asked Questions (FAQs)
Q. I am getting the error message Invalid Login. What do I do?
A. Make sure that you are using the correct login format (e.g., A031-DB). If that does not work, please contact your local Account Manager.
Q. I cannot remember my password.
A. Contact your local Account Manager. For security reasons, the Systems Support Group will not be able to give you your password information.