User Maintenance

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If you have administrator access, SafeKeeperPLUS.com allows you to create or modify users.  As an administrator, you may modify only those user profiles you have created. At the User Maintenance screen, you will see a list of all user profiles you are permitted to modify. You may select a user profile to edit by clicking on the hyperlinked name in the User Name column. You may also reset a user's password to its original value (Password and User Id are the same) by clicking Reset in the Password column. As a measure of security, three rules govern the creation/modification of a user.

1. No user may modify his/her own User Security information. Administrators may modify their User Access information to select a different default customer account and department combination, but may not add or remove accounts or departments from their profiles. This prevents a user from adding access to customer accounts that do not belong to him/her.
2. No administrator may create a user with User Security or User Access levels not available to that administrator. Again, this prevents a user from improperly accessing a customer account.
3. No administrator may modify a user unless the user was created either by the logged-in administrator or by another administrator created by the logged-in administrator.  For example,
   • Admin-1 creates Admin-2 who creates Admin-3 who creates User-1.
   • Admin-1 may modify Admin-2, Admin-3, or User-1.
   • Admin-2 may modify Admin-3 or User-1 but not Admin-1.
   • Admin-3 may modify User-1 but not Admin-1 or Admin-2.
   • User-1 does not have administrative privileges and may not modify or create any users.

If you do not see the user name and profile you wish to edit on your screen, you may navigate through the list or search for the user. To search for the user, select your search criteria from the Search for User where User ID Begins Last Name Begins drop-down list. After selecting a search type, enter the first few characters in the User ID or Last Name and click the Search button. To view the list of all user profiles you may modify, leave the search field blank. After clicking the Search button, your browser will refresh and display the first 10 matches.

If your search produces more than 10 matches, use the hyperlinks located at the bottom of the table to navigate to the First, Previous, Next, or Last 10 orders that meet your search criteria.

If you wish to add a new user rather than modify an existing user, click on the New Order button.

Administrators may change their contact information or default customer account and department access by first clicking Click Here to update your profile and then User Access.